English · 한국어

Delete account and progress

In the app

1. Open Settings → Progress & account.
2. Check that you are using the account you want to delete.
3. Select Delete account and progress, read the notice and confirm.
4. Wait for the server deletion confirmation. If the connection fails, reconnect and check the result again.

This deletes the account and its associated progress, rewards and ranking records. Signing in again does not restore deleted records. Exported copies cannot restore a deleted online account.

If you cannot use the app

Email the address below to request deletion. Include the sign-in provider and linked account email, plus a nickname that may help us find the account. For a guest account, the user ID available in the app can help. We may ask for the minimum additional information needed to verify that the account is yours.

delta-busboy-carat@duck.com

Do not send passwords or verification codes. We cannot delete another person's account on your request. If you uninstall before server deletion is confirmed, identifying an unlinked guest account may be difficult.

Information that must be kept by law, and third-party security logs and backups, follow the relevant retention rules. See the Privacy Policy.